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Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.
npx @getmcp/cli add io.github.markusvankempen/zendesk-mcpRequires Node.js 18+. Community-contributed server. Review source before installing.
ZENDESK_SUBDOMAINYour Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com)
ZENDESK_EMAILZendesk service account email address used for API authentication
ZENDESK_API_TOKENZendesk API token (Admin → Apps and integrations → APIs → Token access)
Config file: ~/Library/Application Support/Claude/claude_desktop_config.json
{
"mcpServers": {
"io.github.markusvankempen/zendesk-mcp": {
"command": "npx",
"args": [
"-y",
"@markusvankempen/zendesk-mcp-server"
],
"env": {
"ZENDESK_SUBDOMAIN": "",
"ZENDESK_EMAIL": "",
"ZENDESK_API_TOKEN": ""
}
}
}
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