Simple Support System

stdio

MCP server for the Simple Support System helpdesk API: read, answer and move tickets.

Getting Started

npx @getmcp/cli add io.github.bitterdev/simple-support-system-mcp

Requires Node.js 18+. Community-contributed server. Review source before installing.

Claude Desktopguide →Vscodeguide →Cursorguide →Windsurfguide →

Required Environment Variables

SIMPLE_SUPPORT_SYSTEM_BASE_URL
Base URL of the Concrete CMS site running the Simple Support System package

Configuration

Config file: ~/Library/Application Support/Claude/claude_desktop_config.json

JSON

{
  "mcpServers": {
    "io.github.bitterdev/simple-support-system-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "",
        "SIMPLE_SUPPORT_SYSTEM_API_KEY": "",
        "SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": ""
      }
    }
  }
}

Claude Desktop MCP documentation