Freshdesk

stdio

MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base.

Getting Started

npx @getmcp/cli add io.github.wyre-technology/freshdesk-mcp

Requires Docker Engine. Community-contributed server. Review source before installing.

Claude Desktopguide →Vscodeguide →Cursorguide →Windsurfguide →

Required Environment Variables

FRESHDESK_DOMAIN
Freshdesk account subdomain — the part before .freshdesk.com (e.g. 'acme')
FRESHDESK_API_KEY
Freshdesk API key (found under Profile Settings in the Freshdesk portal)

Configuration

Config file: ~/Library/Application Support/Claude/claude_desktop_config.json

JSON

{
  "mcpServers": {
    "io.github.wyre-technology/freshdesk-mcp": {
      "command": "docker",
      "args": [
        "run",
        "-i",
        "--rm",
        "-e",
        "FRESHDESK_DOMAIN",
        "-e",
        "FRESHDESK_API_KEY",
        "-e",
        "MCP_TRANSPORT",
        "-e",
        "AUTH_MODE",
        "-e",
        "LOG_LEVEL",
        "ghcr.io/wyre-technology/freshdesk-mcp:v1.0.1"
      ],
      "env": {
        "FRESHDESK_DOMAIN": "",
        "FRESHDESK_API_KEY": "",
        "MCP_TRANSPORT": "stdio",
        "AUTH_MODE": "env",
        "LOG_LEVEL": "info"
      }
    }
  }
}

Claude Desktop MCP documentation